Save yourself the tedious work of manually creating a thread and post for each new download product and version.
Notes on this plugin
- This plugin only works with the product type "Download / License".
- Support threads are automatically created when products are created. If products already exist, you can define in the ACP to automatically create support threads when updating products and uploading new versions. Alternatively, a support thread can be automatically created for each existing product via "Rebuild Data".
- Disabling products and versions means that the associated support threads and posts are also disabled. The same applies to activation.
- Deleting products and versions means that the associated support threads and posts are also deleted.
- You must have at least WoltLab Suite™ Core 3.1.0 installed.
- You must have at least WoltLab Suite™ Forum 5.1.0 installed.
- You must have at least VieCode Shop 7.2.0 installed.
- You must have at least VieCode Shop: Customer Area 7.2.0 installed.
Installation and initial setup
You can configure this plugin in the ACP under Configuration ⇒ Shop ⇒ General ⇒ Support Thread. You may also be able to specify a forum when creating or editing product categories if the forum is not set globally for all products.
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